October 2008
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Dear Subscriber,

Autumn is a spectacular time of the year. The trees are filled with color and the air is getting cool and crisp. The final harvest is coming in...vintners picking the grapes from the vines...pumpkin patches...scare crows and other scary creatures preparing for Halloween.

October is filled with a plethora of events and maybe a little something for everyone. Some celebrated World Standards Day last week. There is also Octoberfest, Eid al Fitr, Yom Kippur, Columbus Day, National Boss Day, Breast Cancer Awareness Month, Right to Life, and this Friday the 24th is United Nations Day followed by Halloween on the 31st. Our daughter reminds us that it is Red Ribbon Month for "Say No To Drugs". We apologize if we left anyone out.

This month is multi-transitional. The elections are just around the corner in the USA and we will soon elect a new president to guide us and lead us out of this economic brew hah (we can think of better brews to imbibe - for sure!). At WQN, we recently switched to a new registrar - Orion (read more in the third article). We also released our website which has been under redevelopment for the past 5 months (more on that in the first article). We haven't let the sour grapes stop us from reaping our own harvest and making sure this will be our best year yet!

CHANGE is a word that we may have been hearing a great deal of with the elections - but change is a good thing, especially when it is more than lip service. Change and continual improvement are vital to the success of any organization. And with that we close this month's introduction by introducing our newest member of the team and company mascot - Sig Sigma. You might want to hear his story below. Sig brings a whole new perspective and commentary to WQN!

WQN LAUNCHES REVISED WEBSITE
 
Website graphic

On October 17th we launched a revised version of WQN's website. This project was started in early summer and we are excited to have it up for all to see. Many thanks to our webmaster, Paul Romeo for his effort and patience with our pursuit of perfection. (If you need any help with your website, either improving appearance, functionality, or improving your exposure let us know or contact Paul - click on his sponsored ad for aftermedia in the left column.) We have a few more bits and pieces of website scrubbing and a little more content to add so please excuse any "Under Construction" pages...some of this will take a few more weeks to finish. A good website is under continual improvement...sound familiar?

The biggest enhancement in our website is the use of a continuous drop-down navigation bar that makes surfing through WQN's web pages a breeze. We have also made our shopping cart more accessible and will be expanding this more in the future. Every section of the site has been worked on, including expansion of standards and a new rapid response Fast Quote.

If you have a few minutes we invite you to check it out. Also, if you know anyone who may need a little quality improvement or any other business consulting they might want to drop by and visit us at WQNTODAY.COM


WQN's EZ REFERRAL PROGRAM
 
money puzzle

The holidays are just around the corner and we wanted to remind everyone that WQN has a really EZ referral program that pays 10% up to $2500. This is for any new clients you refer to WQN that purchase products or services. Referral $ can also be applied toward purchase of WQN's products and services including annual maintenance activities.

WQN is typically known as a quality systems consulting and training organization. While that is the core of our business activity we also perform a variety of other business consulting services, such as trade show booth design and show development, website assistance, marketing, product testing, import/export, disaster preparedness, etc. We also have material and workshops to improve just about any department in your organization.

We can train your staff how to team and work together. We have employee motivational training, work area redesign or perhaps LEAN implementation, problem solving methods for administrative personnel, and change management. If you have any questions on this please ask. If we can't do something ourselves we often know where to send you....

If you have any potential referrals please be sure to contact us and make sure we know that you are the referring party. We'll do all the work and you can enjoy a nice bonus!


WQN OBTAINS ISO 9001 CERTIFICATION WITH ORION
 
ORION ANAB

We are very proud to announce that WQN has been approved for re-certification to ISO 9001:2000 with ORION registrar headquartered in Arvada, CO. We found the staff at Orion Registrar to be very friendly, knowledgeable, responsive and eager to assist us with our questions and concerns.

Selecting the "right fit" in a registrar has been the key to our willingness in maintaining certification. Like many other organizations we do not "need to be certified" but we choose to do so voluntarily. We enjoy the internal benefits of having and using our system. Certification brings many other external benefits and confirms compliance. It also makes us stand out as a leader in our industry since few quality consulting firms "practice what they teach".

Orion is one of a select few registrars that WQN recommends. If you are looking to obtain certification to ISO 9000 (or any other standard), or if you are considering moving over to another registrar - this is an organization you may want to contact. Their information is below.


WQN MOVIETIME!!!
 
WQN movietradeshow

If you haven't already done so you may want to watch to watch our little FLASH movie. If you don't see what you are looking for please let us know because we are always adding on new services. Our goal has always been to be a "full service" quality consulting & training organization and if we can find a better way to do it...then we will!

In just 3 minutes you will get a very good idea of WQN's capabilities. This is FLASH presentation so feel free to forward this to a colleague as the file isn't very large. We hope to eventually send this around the world a few times.(If you need to download FLASH on to your computer we have an easy link on our homepage.)

The picture above is from our debut tradeshow a few years back with the movie playing on our HP monitor. Hey, that picture is too small so click on the link below and make sure you have your speakers turned on!


Hi Everyone "My Name is Sig Sigma"...
 
Siggy

They also call me a few other names around WQN..."Siggy", "Sigmund", just "Sigma", "Sigfried", "Sigmatowski" (especially when I am misbehaving which is not very often), and mostly - just "Sig". I am a three and a half month young and spunky PUG. They tell me I have been hired here at WQN as the company mascot. I'm not sure how I got this name because I don't have a Six Sigma black belt, so please don't ask, OK? My name isn't Six....it's SIG!

I have to say that so far I am pretty happy in my first 3 weeks at the office. I enjoy working with my mom and dad. I'm currently involved in a bunch of low level activities (I am about 6 inches tall), but I have some bigger projects on my greaseboard (as well as a few pictures of cats) that I'll be working on.

So I guess you will be hearing back from me each month. I have a few things in mind that I would like to discuss from my perspective. Don't let that picture fool you. I might be cute but I ain't no dummy...OK - that's it for now. I need a little nap. Hey folks, if you have anything you want to discuss - quality or otherwise - help me out a little with the job security here at WQN and drop me a line at: sigsigma@wqntoday.com


ORGANIZATIONAL IMPROVEMENT
 
Website graphic

There are so many ways to skin a cat. If it can be done we will find a way to do it... WQN, Inc. provides professional quality consulting to internationally recognized quality standards and applications including; ISO 9001:2000, AS 9100/9110/9120, ISO 13485, ISO 14001, ISO 17025, TS 16949, SIX SIGMA, 5S, LEAN Manufacturing, Reorganization and more. Our services range from consulting, gap analysis, on going maintenance, internal auditing, full system development, customer/regulatory requirement, supplier audits, and integration workshops (on or off site). We are also the only training organization to offer the "Baustein Koncept" (building block) series of workshops. Build and customize your own training program from these building blocks or different workshops that cover - Process/Quality Improvement, Tools for Teaming, Training and Organizational Development, LEAN Manufacturing, JIT/CTM Practice, Cycle Time Management, Process Mapping, Customer Satisfaction, Surveys, Employee Motivation, and many more. Log on to: WQN's Baustein Workshops Now offering RAB/QSA Certified Lead/Internal Auditor Training in our Camarillo facility. Call us today for a FREE analysis or at least to answer any questions you may have and offer some realistic option. You can do it on our dime... 877-WQN- TODAY (877-976-8632)



If you have any comments that you would like to share please contact news@wqntoday.com. We are also looking for articles and case studies - anything related to quality and business improvement issues.

Sincerely, The WQN Team

WQN
Worldwide Quality Network, Inc.

Phone: 805-987-2199
Fax: 805-987-2195
 
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10% OFF all new standard purchases through December 15th - please use the following PROMO CODE: ANSI-121508

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Save 15%

15% OFF any Full Service Consulting Package. This offer is valid through December 31st, 2008. Not valid with any other offers or discounts. You must request the following: PROMO CODE: WQNFS15-123108

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Offer Expires: 12/31/08
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Save 25%

25% OFF any Internal or Lead Auditor training classes held at WQN's facility. Not valid at any other locations - Offer is valid through December 15th, 2008. PROMO CODE: WQNILA - 121508

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Offer Expires: 12/15/08
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